FAQs (United Kingdom) | GroupTogether

FAQs (United Kingdom)

Top Questions

In the UK, you can use GroupTogether to create an online group card. Simply choose your card design, tell us a few details and then invite the group! You can either add emails for us to invite and remind for you, or share the link. 

Everyone can add messages and photos from anywhere in the world, inside or outside of your organisation. GroupTogether cards have unlimited messages included in the price - no hidden upgrades. You can schedule the card to be sent digitally, or download it as a PDF to print and give. 

Gift collections and eGift Cards are currently not available in the UK.

The Group Card is $5.50 USD (including tax & fees) in the US, UK and Canada. Buy a pack of cards and save up to 37%. See what’s included on our pricing page.

A GroupTogether group card lets everyone add messages and photos to a digital greeting card online. Anyone can sign from anywhere in the world.

GroupTogether group cards have unlimited messages included in the price - no additional upgrades required. 

Yes! Our group cards are available worldwide. Gift collections and eGift Cards are currently only available in Australia and the US.

To share your group card link, please login to GroupTogether and select the group card from your dashboard. Click the turquoise button "Share or invite Friends" then click the Copy URL button. Now you can paste the URL link into social media, email, Slack, etc.

To re-open, edit the date or close the group card, simply login to your dashboard and choose your group card. You will be taken to your Track page. Choose the Edit/Close Now button to edit the date.

Please login to GroupTogether and select the group card from your dashboard. You will be taken to your Track page. Find your Group Card and click the turquoise eye icon to view it. Scroll down to view all the messages.

Please login to GroupTogether and select the group card from your dashboard. You will be taken to your Track page. Find your Group Card and click the turquoise pen icon to edit it.

Use the side menu to change templates, the number of columns inside the card or to add a message. Click on the card title to edit and then click the SAVE icon. Click on individual messages to edit the text or photo. Messages not associated with contributions can be deleted (duplicates).

Please login to GroupTogether and choose your group card. You will be taken to your Track page. Find your Group Card and choose the turquoise pen icon. You’re now on your Group Card page in Edit mode. Scroll to find the message and select it, choose Delete Message.

Please login to GroupTogether and select the group card from your dashboard. You will be taken to your Track page. Find your Group Card and click the turquoise eye icon to view it.

At the top, right of the page there are 2 icons. Use the curved arrow to copy and paste the digital link to the card, or click the downward arrow to download the PDF to your device. You can share the file or open it and print.

Please login to GroupTogether and choose your group card. You will be taken to your Track page. To edit your group card, click the turquoise pen icon - you’re now on your Group Card page in Edit mode. Choose Columns from the black menu bar on the left, select 1, 2 or 3 columns and the card will update with your choice. Scroll to see the new layout.

Your group card will be sent at the time you choose during the setup process. You choose the date, time, time zone and delivery email address. GroupTogether will then automatically email your group card at this time. To edit this time, login to your account, select your card and choose the Edit button in Settings. Choose a new date and time and save.

Please login to GroupTogether and choose your group card. You will be taken to your Track page. Choose the Give Card button and you will see a series of options to resend the group card: to edit the details, to resend and to download the PDF version of the card.

When people sign the card, we ask for their email address so we can email them a message confirmation. In this email, there is a link they can use to edit the message and photo (this gets used a lot). Then, when the group card is closed we also email a link so they can view the finished card online.

As long as the card is still open - you can edit your message at anytime! Please find your emailed receipt. There is a button to edit your message/photo. (Check spam/junk folder if not in your inbox).

Currently only the organiser can delete the message on the card.

Please use Browse our Library or Add Your Own buttons to add a photo or GIF to your message. If you’re encountering problems uploading a photo, the most common reasons are: you are behind a personal or corporate firewall or you have a spotty internet connection.

 
This will prevent you from uploading a photo or clicking a button. If you can’t turn off the firewall, we recommend using a different device and browser with a personal cellular connection or with personal wifi.